Question 1

What are the perks of becoming a Bitget VIP?

Accepted Answer

As a Bitget VIP, you can enjoy the lowest fees and most comprehensive VIP perks in the market.  View details here.

Question 2

What is the VIP protection period?

Accepted Answer

When you achieve VIP status or upgrade your VIP level through futures or spot trading, you'll receive a 14-day protection period when you are downgraded for the first time. You'll receive a 14-day protection period if you achieve VIP status or upgrade your VIP level through real-time asset balance, 30-day average asset balance, or BGB holdings, and are downgraded solely due to market fluctuations, without any withdrawals or loss-causing actions on your part. If you do not return to your original or a higher VIP level by the end of the protection period, the downgrade will take effect immediately. Please note that the protection period cannot be triggered consecutively.

Question 3

When will my VIP level be updated and my VIP perks take effect?

Accepted Answer

Your VIP level automatically updates every day at 9:00 AM (UTC+8), allowing you to enjoy VIP perks based on your latest level.

Question 4

How is my VIP level determined?

Accepted Answer

Your VIP perks are based on the highest qualifying level across various factors, including your spot trading volume, futures trading volume, asset balance, and new BGB holdings. If you meet the VIP criteria for any trading category, the same VIP level will apply across all categories. For example, unlocking Spot VIP 1 will also unlock Futures VIP 1.

Question 5

How do I get VIP merch?

Accepted Answer

Once you've connected with your dedicated relationship manager for the first time, you can claim your VIP welcome gift or holiday merch.

Question 6

How do I participate in VIP events?

Accepted Answer

We host exclusive in-person events for VIPs around the world each year. Contact your account manager to register or learn more about upcoming events.

Maximum Perks, Minimum Fees.